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Customer
Support

If you are a Securus customer and need to speak to us, please contact Support by phone or email.

Support desk open 8.30am to 5.30pm weekdays

You may also find answers in our FAQs or the Securus Support Site, which hosts our Knowledge Base of user guides and help documentation.

Christmas Opening Hours 2025

The Securus office will be closed from 12:00pm on Wednesday 24th December 2025 until Friday 2nd January 2026, when we will resume normal working hours.

Seasons greetings,
The Securus Team!

Date:Office Hours:
Christmas Eve8:00am – 12:00pm
Christmas DayClosed
Boxing DayClosed
Mon, 29 Dec 2025Closed
Tue, 30 Dec 2025Closed
Wed, 31 Dec 2025Closed
New Year's DayClosed
Fri, 2 Jan 20268:00am – 5:30pm